Frequently asked questions

1) Can I order the transport of goods from you for any goods ?

We offer transport for all goods that can be freely sold and transported within the EU.

We do not transport goods whose sale is licensed or prohibited (eg weapons, explosives, dangerous chemicals…, etc.)

2) Is it possible to order transportation for products that contain alcohol?

Yes, we also carry products containing alcohol.

3) Is it possible to order the transport of soft drinks, beer and wine to Finland from Estonian and Latvian online stores?

Yes, we also transport products that contain alcohol.

4)  How long does it take to transport goods ordered from the Latvian online store to Finland?

The delivery time of the goods depends on the quantity of the ordered goods, the location of the delivery point of the online store and the delivery address specified by the customer.

As a rule, the delivery time is 3-10 days.

5) Is it necessary to register as a customer on the website in order to order transport?

No registration required, you can also order as a "guest"

6) Do you also supply construction goods?

We offer transport for all goods that can be freely sold and transported within the EU.

We do not transport goods whose sale is licensed or prohibited (eg weapons, explosives, dangerous chemicals…, etc.)

7) Who packs the goods I ordered?

The goods are packed by the seller of the goods, ie the online store from which you buy the goods.

8) Is there a charge for packing the goods?

There is no extra charge for packing the goods, the price of packing is included in the selling price of the goods.

9) Where can I find out the weight of the goods?

The seller of the goods will notify you of the weight of the goods when you have placed an order for the goods.

10) What is the net weight of the ordered goods and what is the gross weight and according to which weight is the transport fee calculated?

The net weight of the goods is the weight of the ordered goods without packaging materials, the gross weight is the final weight of the order with the packaging materials needed for transport. 

The fee is calculated according to the final weight or gross weight.